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Support for MP3 To Ringtone/Gold/AnMing MP3 CD Burner is
always close at hand. An E-mail
message will get the quickest response.
Be certain to provide background information
as much as possible. To send one, just click
E-mail message above, and the process should
start on your system. (If you don't have an
Internet connection or "registered"
E-mail application, this may fail.)
Include (at least)
the following information if you encounter a
problem with the software:
-
Your operating
system, for example Windows 98 or Windows
XP Professional or Windows 2000.
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How much RAM your
computer has installed (sometimes called
"memory"). If you don't know how
to check this, open an Explorer window
(not Internet Explorer, but Windows
Explorer) and select Help/About. It should
show you a listing on the bottom of the
dialog: Physical memory available to
Windows. That will give you the RAM, but
not swap file, available to the system for
most versions of Windows.
-
Your computer's
CPU and speed (for example, Pentium IV,
2GHZ).
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A concise
description of the problem and what you
did to get it to happen. If you can get it
to repeat at will, please give us every
step from beginning until the end, that
will help us replicate your problem.
Explain it so we can re-create it here,
and we'll do our best to find out what
causes it and get back to you with a
possible solution.
We welcome
your suggestions and comments. E-mail ideas
for new features, improvements, or other
subjects to support@ddz1977.com.
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